Returns & Exchanges
At GONE ARCHIVE, we want you to be completely satisfied with your curated pieces. We offer a 14-day return window for items in their original, unworn condition with all archival tags intact.
Return Process
- 1.Initiate Your Request
Log into our returns portal using your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer labels and security tags are still attached.
- 3.Ship the Archive
Affix the prepaid shipping label provided in your confirmation email and drop off the package at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team verifies the condition of the returned archive pieces, your refund will be processed to your original payment method within 5-7 business days.